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We offer a range of delivery options including:
We also ship to over 100 countries around the world.
Returns are simple and easy. If you are not completely happy with your purchase, UK customers can return it free of charge within 14 days of receipt.
We guarantee to refund any item you are not completely happy with when you return it to us in saleable condition within 14 days of receipt. Refunds will be credited to your original method of payment.
For hygiene reasons, we cannot offer refunds on pierced jewellery, underwear or swimwear if the hygiene seal has been removed, or cosmetic products if they have been used or the hygiene seal is broken, unless they are of unsatisfactory quality or unfit for purpose. This may not apply if there is a fault with your item. Please note, cosmetics and all items that are part of our concession brand collections can only be returned to our website. Our stores will be unable to return these items for you.